Apride Clothing works hard to ensure that all our products are printed to high-quality standards & shipped on time and accurately.
First of all, if you would like to request cancel, replacement or refund for any reasons, please contact
Apride Clothing support at email@example.com and following our guide.
All transactions, including refunds, will be processed securely through PayPal or Stripe. You can refer to our Billing T&Cs for further information.
You will usually receive your refund within 5 business days. It may take few working day(s) longer according to bank process. Please contact us if you notice it takes too long for the refund to reach you.
To be eligible for a refund/replacement, please make sure that:
Firstly, customers have 3 days from the day they received their item to request a replacement or refund.
Secondly, each product has to be inspected carefully before delivered. But mistakes are inevitable and to make sure that all customers are satisfied, we offer replacement item(s) or refund for any of the following reasons:
Lastly, since your order is custom printed just for you, we are not responsible for refunds or exchanges due to incorrect fit or preference issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Please make sure you refer to it first for the best fit.
We guarantee to issue you a free replacement or refund in the following situations:
Please contact us with your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item.
Check our size chart carefully because if your ordered size doesn't fit you, we can't take respondsibility.
Return shipping address: 6535 Santa Monica Blvd, Los Angeles, CA 90038, United States.
A:If customer would like to return the item we only accept return of items if they meet all of following conditions:
After contacting our supports and receive our response, please do exactly following instructions:
Please provide us the tracking number from post office or couriers
You will receive an email as soon as we received your items. We will also send you another email to notify you if we approve or reject to refund in your case.
You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
US Address: 6535 Santa Monica Blvd, Los Angeles, CA 90038, United States.